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AFTER-SALES SERVICE • Full-Lifecycle Care

After-Sales Service

With user experience at the core, we have built a full-lifecycle, all-scenario after-sales service system for a luxury brand

User Experience First
以用户体验为核心
Full Lifecycle
全周期
All Scenarios
全场景
Core Services

Core Services

01

Vehicle Warranty

Every AUXUN bespoke model comes with a standard vehicle warranty; core bespoke components enjoy dedicated warranty policies with free repair or replacement within the warranty period.

02

Professional Maintenance

All authorized stores nationwide are staffed with professional technicians and supplied with genuine parts, providing unified-standard maintenance, inspection and servicing.

03

Convenient Premium Service

Door-to-door pickup and delivery is available in core cities — no store visit needed for maintenance or repair. A dedicated service advisor follows up throughout and reports vehicle status in real time.

04

24-Hour Roadside Assistance

24-hour roadside assistance is available nationwide. Any unexpected breakdown is handled with full follow-up, keeping every journey worry-free.

Material Downloads

Material Downloads

An exclusive area for owners — log in to download vehicle manuals, maintenance guides and more

Full-Lifecycle Care, Worry-Free Journeys

To book maintenance or request roadside assistance, call our national VIP hotline,
or visit a nearby authorized store for unified-standard professional service.

400-710-8009
Call the VIP Hotline Find a Nearby Authorized Store